Smart Grid
Tracking Privacy Policy Amendment
About
We take the privacy of our website users very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. We are also committed to protecting and using your information in accordance with applicable law. This additional Tracking Privacy Policy explains our practices with respect to the collection of data regarding tracking.
What data is collected?
Below is an overview of the data we may collect:
-
Non-identified and non-identifiable information collected about the use of our services ("non-personal data"). Non-personal information does not identify who it was collected from. Non-Personal Information that we collect consists primarily of technical and aggregate usage information.
-
Individually identifiable information, which is any information that can be used to identify you or could be used to identify you with reasonable effort ("personal data"). Personally identifiable information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. When we combine personal data with non-personal data, we treat it as personal data as long as it is in combination.
How do we collect data?
Below are the main methods we use to collect data:
-
We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.
-
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (such as an email with a comment or feedback). We may collect data from third party sources as described below.
Why do we collect this data?
We may use your information for the following purposes:
-
to provide and operate our services;
-
to develop, customise and improve our services;
-
to respond to your feedback, enquiries and requests and to provide assistance;
-
to analyse request and usage patterns;
-
for other internal, statistical and research purposes;
-
to improve our data security and fraud prevention capabilities;
-
to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;
-
to provide you with updates, news, promotional materials and other information related to our services. For promotional emails, you can decide whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails.
Who do we share this data with?
We may disclose your information to our service providers in order to operate our services (e.g. storing data via third party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all of our assets, etc.); (v) to disclose your information by means of an authorised merger, acquisition or purchase of (substantially) all of our assets, etc.). (v) to collect, maintain and/or manage your information through authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third party service providers to improve your user experience. For the avoidance of doubt, we may transfer or disclose non-personal data to third parties or use it in any other way at our discretion.
When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your information to improve the navigation experience on our Digital Assets, optimise their performance and provide a tailored user experience, as well as for security and fraud prevention purposes.
We will not share your email address or other personal information with advertisers or ad networks without your consent.
Where do we store the data?
Non-personal data:
Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data we collect in different jurisdictions.
Personal Data
Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent necessary for the proper provision of our services and/or required by law (as further explained below) in other jurisdictions.
How long will the data be retained?
Please note that we will retain the data we collect for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data can be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, post or otherwise share with us or others.
For this reason, we ask that, where possible, you do not provide us or others with confidential information the disclosure of which you believe could cause you significant or lasting harm. In addition, because email is not considered a secure form of communication, we ask that you do not share confidential information through any of these communication channels.